Travel Manager - Los Angeles CA
Job no: 501013
Brand: Stage & Screen
Work type: Full time
Stage and Screen beats the travel logistics drum for virtually any event in the creative, sporting and entertainment industries. Whether you operate in film/television, sports, performing arts, music, fashion, media or corporate entertainment, we can efficiently and cost effectively move your people to most corners of the globe.
The Stage and Screen culture creates people of distinction - people who are motivated and creative in servicing the needs of our clients. Our people are inspired to achieve within our powerful environment of performance recognition, business ownership, accountability and continuous improvement.
Stage and Screen has an exciting opportunity for a Travel Manager to join the growing team in downtown Los Angeles! The Travel Manager handles the day-to-day travel needs of corporate business accounts won by the Business Development Manager and ensures the service agreement between the client and Stage and Screen is delivered in a way which ensures total client satisfaction and client retention.
1. Travel Management
Ensure client's retention with Stage and Screen by exceeding client expectations in every interaction with the account manager in relation to:
Understanding and anticipating client needs and travel preferences;
Responding quickly and proactively to client requests;
Anticipating client travel requirements;
Resolving client complaints; and
The accuracy and timely presentation of Clients travel documentation.
2. Teamwork and Communication
To be an active contributing member at meetings with Team Leaders and BDMs to keep them abreast of client accounts and any information which is likely to impact (either positive or negatively) on Stage and Screen; and
Share information with fellow Travel Managers and Team Leaders to ensure a united, consistent, and professional approach to client account management.
3. Office Systems and Processes
To contribute to the development and maintenance of office systems and processes associated with accounts; and
To ensure that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file.
Working with an extremely productive and expanding worldwide brand
Excellent working conditions
Unlimited earning potential!
Award winning company-culture
Successful applicant will have:
Minimum 1 year travel industry experience and a strong sales background
Professional & service oriented mentality
Positive attitude and a will to succeed
Ability to work independently as well as part of a team
Proven sales track record
High attention to detail
What WE can offer YOU!
Strengths based culture
Brightness of Future-exciting growth opportunities
Paid on-site 2 week and ongoing training
Relaxed dress attire
Discounted travel benefits and access to travel planner to book discounted hotel & air
National/International Award Nights https://vimeo.com/288474385/8d7ebe0ebc
Quarterly team awards and recognition events
Benefits including vision, medical, and dental after one full month of employment
Generous paid-time off policy
401K with up to 3% company match after 3 months
Free and confidential access to our in-house financial advisor (401K, Stock Plan)
Life Insurance, Short/Long-Term Disability, Employee Assistance Program, Health Advocate and MD Live
Giving back through the Flight Centre Foundation (Habitat for Humanity, Feeding America, Earth Share)
Location: Los Angeles, CA
Stage and Screen is an affirmative action-equal opportunity employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success!
The sky's the limit when it comes to an exciting future with one of the world's fastest growing travel groups. What are you waiting for? Apply Now!
Important information about our application process:
FCTG USA recruitment is centralized for all of the US. This means that if you have submitted an application within the past 6 months, you don’t have to submit another.
FCTG USA is an affirmative action - equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!