Division: TAG Global Touring
Job Type: Full time, Permanent | Location: Los Angeles/Nashville/New York | Closing Date: 31/12/18
Salary: DOE (Full benefits: Medical, dental, vision, FSA, and 401k) | Ref: LA_TO_CM_08_05_2018
If you pride yourself on delivering incredible service, TAG is for you. Due to company expansion we are looking for experienced Tour Specialists who are passionate, hard-working and dedicated to their craft.
Working as part of our award winning teams within the Touring Division for TAG Global offices situated in Los Angeles, Nashville and New York.
The successful candidate will be responsible for handling all travel requirements for our touring and entertainment clients,with the ability to cope under pressure in this demanding but highly rewarding role.
Duties & responsibilities
Manage Entertainment &Touring client travel logistics ensuring the highest level of service is provided at all times, handling air, hotels, ground transport, meet & assist and private charters providing full dedicated support to all clients
Quickly & efficiently field all enquiries
Ensure high level of attention to detail with all given work
Prioritise work load, working within given deadlines ensuring client budgets and specific requirements are met
Process any administrative tasks including accounting queries, promptly and accurately
Build strong working relationships with clients & suppliers
Work as part of a successful team
Positively promote TAG to assist with future growth and development of the business
Knowledge & skills
Essential Apollo GDS – ticketing and reissue experience
Strong knowledge & understanding of fares, negotiated contracted fares, ticketing and reissues
Ability to provide a high level of customer service
Proactive and positive attitude
Excellent time management and organisational skills is essential
Excellent negotiation skills
Ability to work under pressure
Strong knowledge of Microsoft packages (email / word / excel / power point)
Previous experience working with entertainment clients or handling group travel would be beneficial
About The Appointment Group
The Appointment Group (TAG) is an award-winning global, independent travel and event management company with six specialist business units – Global Corporate Travel, Global Touring, Global Events, Global Private Clients, Global Film and Media and Global Sports.
Our experienced teams are dedicated to clients around the clock from offices in London, Manchester, Los Angeles, Nashville, Atlanta, New York, Singapore, Melbourne and Sydney.
For 30 years the company has been devoted to servicing travel and event demands of global organisations and the bespoke travel requirements of exclusive clientele, with a focus on providing an exceptional service to the business.