VIP Travel Executive
Division: Corporate US
Job type: Full-Time
Location: Los Angeles/New York/Nashville
Closing date: 31/07/2019
We are seeking Corporate VIP Travel Executives to join our growing Corporate Travel team.
The ideal candidate will possess an acute attention to detail, adaptability and be adept at anticipating the needs of our clients.
Benefits: Medical, Dental, Vision, 401K, Paid Holidays and Paid Time Off (PTO)
Duties & responsibilities
Offering expert advice in all aspects of Business Travel
Work within given deadlines and ensure all client budgets and requirements are met
Manage Entertainment client travel logistics ensuring accuracy and the highest level of service at all times
Develop and maintain excellent customer relationships, ensuring the highest possible standards at all times
Service all travel requests to the highest standards from inquiry to reconciliation including air, hotel, car, rail and/or ancillary services
To issue air tickets and perform re-calculations of international and domestic airfares
Create and maintain client profiles and adhere to company policy
Deal with post booking inquiries, rectifying any requested changes and efficiently processing reissues and refunds, where applicable
Assist with any Client ad hoc requests.
Knowledge & skills
Extensive experience in booking Entertainment/Touring Travel
Experience in using Apollo is preferable but not essential
Time management and organisational skills essential
Experience working with group bookings preferred but not essential
Knowledge of booking flights, hotels and car hire
Knowledge of net and published fares
A professional manner with exceptional customer service
The ability to think outside the box and problem solve
TAG is an award-winning global, independent travel and event management company with five specialist business units – Corporate, Touring, Events, Private Travel & Film and Media.
Our experienced teams are dedicated to clients around the clock from offices in London, Manchester, Leeds, Los Angeles, Nashville, Atlanta, New York, Singapore, Melbourne and Sydney.
For 30 years the company has been devoted to servicing travel and event demands of global organisations and the bespoke travel requirements of exclusive clientele, with a focus on providing an exceptional service to the business.